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Hai Robotics adapts leadership structure to support its growing North American market

Richie Chen, the founder and owner of Hai Robotics, assumes the role of U.S. General Manager, with two other advancements in upper leadership

Richie Chen, founder and owner of Hai Robotics, also now takes the role of U.S. General Manager.
Richie Chen, the founder and owner of Hai Robotics, assumes the role of U.S. General Manager, with two other advancements in upper leadership

As of May 10th, the American leadership team at Hai Robotics USA has seen three key changes as the company deepens its investment and dedication to the U.S. market, the company annnounced today.

Richie Chen, the founder and owner of Hai Robotics, will assume the role of U.S. General Manager, Brian Reinhart, formerly the Vice President of Sales, Solutions & Marketing, will take on the role of Chief Revenue Officer, and Brian Zheng, formerly the U.S. General Manager, will advance into the role of Vice President of Operations.

Hai Robotics and Hai Robotics USA noted that these advancements in upper leadership will better support its rapidly growing North American market and best meet the demands and needs of customers.

When asked about the growing American market and Hai Robotics’ developing leadership structure to support it, Brian Zheng explained, “Leadership is about adaptability and strategic thinking. Sometimes, changing a leadership structure can be the key to unlocking new opportunities and achieving greater success. As I transition from General Manager to VP of Operations, my focus remains steadfast on fostering collaboration between the U.S. and our global entities and driving increased investment in the US for Hai Robotics.”

With the founder of Hai Robotics taking on a direct leadership role for Hai Robotics USA, and the elevation of Brian Reinhart and Brian Zheng, the North American market is expected to take on more of a leading role in the direction and development of the company.

“I am excited to take the role as GM of Hai Robotics USA.” Richie Chen stated. “The US market is one of the most important markets for Hai. I look forward to working side-by-side with the rest of our American-based team to create the best value for our North American customers. We will also continue to develop and improve our industry leading ACR solutions based on the needs of this market.”

“This is a very exciting time for Hai Robotics US. Our growing presence in the market, consistent order intake, and ever-growing network of customers, partners, and clients, demands the full focus and attention of not just our US group, but our Global Organization.” said Brian Reinhart. “I'm very excited to work closer with Richie on the day-to-day operations of Hai US, and alongside Brian Zheng as we further strengthen our coordination and collaboration with our Global HQ and other global entities. This new structure allows us to provide immediate reinforcement of our US operations while allowing us room to grow and scale in the short and mid-term, ever focusing on our customers, employees, and partners.”

Hai Robotics is a leading global provider of intelligent automated storage and retrieval systems (ASRS). Advanced Autonomous Case-handling Robots (ACRs) are the core equipment that operates Hai Robotics ASRS solutions. These robots are independent of any special storage medium or grid.


Richie Chen, founder and owner of Hai Robotics, also now takes the role of U.S. General Manager.