Videojet Technologies Inc.: Remote Service for 1000 Line of Continuous Inkjet Printers

Remote technical support for continuous inkjet printers For technical support, the supplier now offers remote service for its Ethernet-enabled 1000 line of continuous inkjet printers. With a few clicks of a mouse, either designated in-plant personnel or an external technical support expert can directly interact, troubleshoot and make setting changes to the printer from any location from a Web browser. As an intelligent printer monitoring and remote access system, the service proactively addresses and resolves support calls often attributed to nuisance faults, including inaccurate configuration settings or gaps in operator knowledge. The technology also tracks printer activity and needs, generates data analysis dashboards and transmits automated e-mail notifications regarding system changes, faults or requirements to designated plant personnel. Videojet Technologies, 800-843-3610, [url=http://www.videojet.com]http://www.videojet.com[/url].