Manhattan Associates and TeamViewer Partner for Warehouse Vision Picking Integration

TeamViewer, a prominent provider of remote connectivity and workplace digitalization solutions on a global scale, has announced a strategic partnership with Manhattan Associates, a leading provider of supply chain and warehouse efficiency solutions. This collaboration utilizes the extensive industry footprint of Manhattan Associates and the innovative technology of TeamViewer to digitalize warehouse operations worldwide.

As part of the partnership, Manhattan Associates plans to integrate TeamViewer's state-of-the-art vision picking solution with its flagship, cloud-based Manhattan Active Warehouse Management (MAWM) platform. TeamViewer's solution provides several benefits to the warehouse operations of Manhattan Associates' customers, including higher accuracy, ease of implementation, and enhanced efficiency through hands-free picking with real-time visual cues and verification.

Matt Dermody, Director of Engineering at Manhattan Associates, commented, “TeamViewer is the clear leader for vision picking in warehouse logistics, and we share a common goal of elevating logistics to the next level with modernized user experiences and smart technology. The configurability and scalability of vision picking is of particular interest to us and our global enterprise customers, in addition to the well-known efficiency gains.”

Alfredo Patron, Executive Vice President of Business Development at TeamViewer, said, “We are thrilled to partner with Manhattan Associates, an innovation leader in the logistics sector. This collaboration will provide clients with trusted and powerful tools to digitize warehouse logistics and tackle significant industry challenges such as skilled labor shortages, pressure on global supply chains, and high customer churn rates. This partnership marks a significant step forward in the digitalization and optimization of warehouse processes.”

Manhattan Associates' Enterprise Mobility sales team can now offer TeamViewer's vision picking solution to new and existing MAWM customers. This partnership opens up new opportunities to improve customer experience and operational efficiency in warehouses worldwide.

Vision picking, also known as pick-by-vision, is a concept that enables the digital transformation of logistics processes and warehousing with augmented reality. Warehouse operators receive visual information about order or inventory data on the wearable device of their choice. In combination with integrated voice or scan controls, the operation becomes hands-free, allowing operators to work faster with fewer errors.

Warehouse processes that can be digitalized and modernized with vision picking include manual order picking, packing and sorting, sequencing and kitting, inventory control, replenishment, and put-away, among others. This strategic partnership between TeamViewer and Manhattan Associates will drive digitalization and modernization of these processes on a global scale.

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