Honeywell Intelligrated

TechSight is an augmented reality maintenance solution designed to reduce repair time and minimize operational disruption in the event of an unplanned outage.

Image courtesy of Honeywell Intelligrated.

Distribution and fulfillment systems are becoming more automated than ever, but the skilled technical labor required to maintain and repair them is increasingly difficult to source. TechSight is an augmented reality maintenance solution designed to address those challenges, helping reduce repair time and minimize operational disruption in the event of an unplanned outage.

The solution leverages smart glasses and a videoconferencing platform to instantly connect on-site technicians with remote Honeywell Intelligrated technical support experts, enabling live service instruction via two-way audio and visual communication.

Smart glasses enable technicians to share their vision, gestures and voice, and receive visual aids like schematics and annotated screenshots. TechSight enhances the capability of existing maintenance personnel, effectively guiding inexperienced on-site technicians through troubleshooting processes and showing them exactly how to resolve the issue at hand. It enables them to tap into the full expertise of Honeywell Intelligrated, while eliminating travel costs associated with flying in an expert for emergency support.


  • Hands-free video and audio connectivity enables a “show me, don’t tell me” workflow to streamline the on-site technician’s consultation with off-site technical resources, helping reduce repair time and operational disruption.
  • File sharing and annotation by the remote observer allows on-site technicians to receive visual aids like schematics and marked-up images to supplement verbal input while leaving both hands free for safer, more efficient work.
  • Access to expert support engineers effectively extends the expertise of on-site staff, helping address the skilled labor shortage with Honeywell Intelligrated experts able to diagnose problems and remotely implement solutions.

Learn more about this product.

Honeywell Intelligrated designs, manufactures, integrates and installs complete material handling automation solutions including, IntelliSort® sortation, Alvey® palletizers and robotics, automated storage and retrieval systems, and conveyor – all managed by advanced machine controls and software.

Honeywell Intelligrated
7901 Innovation Way
Mason, Ohio 45040
Tel: 866-936-7300

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