Muller LCS: Remote service plan for Octopus rotary ring stretch wrap machines

Remote service plan reduces stretch wrapping costs, equipment downtime A new remote service plan is now offered on all of the supplier’s new Octopus rotary ring stretch wrap machines—or as a retrofit to its existing automatic stretch wrappers. The service provides real-time equipment support from a technician who links to the equipment through a high-speed, secure Ethernet connection. Once logged in, technicians can diagnose, correct or upgrade any part of the equipment as needed. This minimizes equipment downtime and reduces stretch wrapping costs. Other support functions include remote assistance with changing wrap patterns, human-machine interface program updates, and adjustments to programmable logic controller and variable frequency drive parameters. Muller, 800-628-6787, [url=http://www.mullerlcs.com]http://www.mullerlcs.com[/url].