In the expansion of its US market, L’Oréal sought more efficient ways to respond to the demands of the modern markets. The leading cosmetics giant understands the importance of adapting to the changing environment and increasing demands of customers in order to succeed.
In the world we live today, speed, reliability, and availability are mandatory for businesses to survive.
THE CHALLENGE
When Walton DC opened in 2009, they were using an entirely manual order processing model to hand-pick 10 million pounds per year, using a three shift operation, staffed exclusively with a sub-contracted workforce. L’Oréal has made it a priority to reduce the facility operation hours from three shifts to two, while improving outbound order quality and providing a superior level of customer service. Even more prominently, L’Oréal wanted to hold a premier standard in energy conservation and worker health and safety by decreasing the amount of manually lifted and picked items each year and reducing transportable waste.
THE SOLUTION
After considering several layer picking solution providers, L’Oréal decided Cimcorp, a manufacturer and integrator of turnkey robotic gantry-based order fulllment solutions, would be the best partner to help resolve their on-going challenges.
Chosen for its sophisticated gantry solution, Cimcorp also has a reputation to reduce operating costs and hours required in the facility and is also widely known for their relationships with major players in the beverage industries, global presence and adaptability to work with unique customer requirements.
