WMS innovator, SnapFulfil, is enabling its customers to ‘go configure’ with the fully integrated SnapBuddy platform, which offers proactive, step-by-step guidance on how to perform key processes within the SnapFulfil WMS.
Through the use of smart tips, system tours and walkthroughs, users can learn and enhance their understanding of a range of WMS processes as they work on a live system without any downtime or loss of productivity.
SnapBuddy marks a further step towards enabling customers to realize the full benefits of SnapFulfil‘s unique and highly sophisticated rules-based configuration engine. Because SnapFulfil is a truly modular solution, every customer has access to its full functionality and with the correct training can learn how to switch functions on and off to keep pace with an ever changing environment.
More SnapBuddy Product Information
An introductory tour takes new users through the core features of SnapFulfil and Smart Tips provide a quick summary of what each page is displaying – this can be turned off when familiar with the system.
Then, individual tours show the user what a page is for and how to use it - and SnapBuddy explains the page the user is on, so they know exactly what they’re looking at.
Onboarding courses and training goals provide structured learning to new and existing employees, plus users can track the items they’ve completed so they know what to learn next.
SnapBuddy guides the user through the system configuration from simple warehouse setup to complex changes, including rules engine and movement tables.
The global Covid-19 pandemic has demonstrated the need for businesses to react quickly and adapt to sudden market changes, with cost control absolutely key. Swift, self-configuration via SnapBuddy has never been more advantageous and timely.
Key Features
- ‘AI-style’ training tool and digital adoption platform.
- Ultimately enables customers to self-configure their SnapFulfil WMS .
- People learn by doing, not by reading instruction manuals, with SnapBuddy walking the user through the configuration, each step of the way.
- This product is nominated for a Product of the Year Award.
