Rite-Hite: Dok-Chat Logistics Communication Software

A logistics communication software, Dok-Chat was created to comply with social distancing and contactless protocols. Highly secure, the Cloud-based text messaging tool eliminates manual processes (like logistics personnel checking for available docks or carriers leaving their cabs to check in) and improves shipping efficiency.

The software provides automated, real-time messaging between freight carriers and facility personnel, which simplifies communications during carriers’ check-ins/check-outs, while streamlining loading dock assignments and load statuses.

It allows shipping and receiving personnel to manage multiple drivers instantly from a synchronized dashboard, while maintaining privacy by using a secure Cloud-based server, rather than personal phone numbers. Due to the software’s user-friendliness, carriers don’t have to download an app to use it. They can text a number to check in and receive instructions on their dock assignments.

Rite-Hite Company Profile

Rite-Hite is a world leader in the manufacture and sale of loading dock equipment, industrial doors, safety barriers and high-volume, low-speed industrial fans- all designed to improve safety, productivity and energy consumption. Compromised of seven united corporations, Rite-Hite has always placed an emphasis on research and development which had led to the ongoing creation of new products that pioneer the industry.

195 S. Rite-Hite Way
Milwaukee, Wisconsin, 53204
United States

414-355-2600  888-841-4283  414-355-9248 
[email protected]

www.ritehite.com