STCR has over five decades of service to clients throughout the United States, the Caribbean and around the world. Our dedication to independent grocers, specialty food stores, ethnic food stores, natural/organic grocers and food co-ops has allowed us to understand the unique needs and challenges faced by clients. With smart solutions to help stores run more efficiently and our 24/7 support, we are in the business to help stores run more efficiently.
KeyFood is a group of 16 stores that operate in the New York/Metro area. Their success is due to understanding and catering to the neighborhoods where they are located. The stores receive groceries from a multitude of suppliers, domestically and internationally.
The Challenge
Direct Store Delivery (DSD) is most commonly used by grocers for fast-moving items like bread, beverages, snacks and household staples. The fast-paced movement of the grocery environment requires multiple daily deliveries from suppliers. Deals and rebates from suppliers can be negotiated months in advance and can be offered over various periods of time. DSD keeps track of these deals and helps reduce errors that impact the bottom line of the business. When product arrives at the dock, it’s important to get it priced and on the floor quickly.
The Solution
KeyFood opted to implement a DSD system with mobile computers and printers that would enable them to react quickly with the right information at the right time. A DSD system would ensure the goods received were invoiced correctly, cost changes were taken into account, and products were priced and on the floor in short order. The system needed to have high availability and be rugged enough to handle the harsh environment of loading docks and hand trucks.
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